Privacy Policy

Flower of the West – lafleurdelouest@gmail.com
Last updated: July 30, 2025

At Fleur de L'Ouest, we are committed to protecting the personal information you entrust to us. This policy explains how we collect, use, store, and protect your data, in accordance with Act 25 respecting the protection of personal information in Quebec.

1. Personal information collected

We may collect the following information when you interact with our Site or Services:

• First and last name

• Email address

• Phone number

• Mailing address (if applicable)

• Information related to purchases or service requests

• IP address and browsing data (via cookies and analytical tools)

2. Purposes of collection

Your information is collected for the following reasons:

• Process your orders or requests

• Respond to your questions and messages

• Send you newsletters or offers (with your consent)

• Improve our website and services

• Comply with our legal obligations

3. Consent

By providing us with your personal information, you consent to its use in accordance with this policy. You may withdraw your consent at any time by contacting us.

4. Sharing of information

We do not sell or rent your information. In some cases, your data may be shared with:

• Service providers (hosting, payment, email marketing)

• Authorities if required by law

These third parties are required to respect the confidentiality of your data.

5. Data retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. Security

We implement physical, administrative and technological measures to protect your data against unauthorized access, loss or disclosure.

7. Your rights

In accordance with Law 25, you have the right to:

• Access your personal information

• Request a correction

• Withdraw your consent

• Request deletion of your data (subject to certain obligations)

To exercise these rights, please contact us at:
📧 lafleurdelouest@gmail.com

8. Data Protection Officer

The person responsible for ensuring compliance with this policy is:
Name: [Insert]
📧 lafleurdelouest@gmail.com

9. Modifications

This policy may be updated to reflect legal or operational changes. The updated version will always be available on our website.